Loyalty card terms and conditions
The loyalty card as the club membership card is a discount card which gives customers of the Tallinn Viimsi SPA Hotel and the Grand Rose SPA Hotel (hereafter called the ‘SPA’) reduce rates on our accommodation, and on our rejuvenation, health, beauty and sports facilities.
- The loyalty card is for the person named only and may not be used by other people.
- To apply for the loyalty card you have to be at least 12 years old.
- The legal fee for the loyalty card program is 35 €.
- The benefits are only applicable to the cardholder unless the SPA has specified that additional benefits are available for the cardholder’s family members or friends.
- Please inform the SPA administrator if you lose your loyalty card. The fee for issuing a new card is 7 euro.
- The SPA is not responsible for the customer’s personal property, or liable for any illness or accident caused by the customer’s own actions or force majeure.
- Please present your loyalty card to the attendant before making a purchase.
- The holder of the loyalty card shall inform the SPA administration of any change of address, so that the holder may continue to receive special offers and benefits.
- The SPA has the right to revoke the loyalty card if:
- the cardholder has passed the card on to a third party
- the cardholder has entered incorrect personal data on the loyal card customer form
- the cardholder behaves inappropriately towards other SPA customers or has intentionally soiled or damaged SPA property
Loyalty card benefits
As a loyalty card holder, a range of benefits are available to you:
- Tallinn Viimsi SPA Hotel and Grand Rose SPA Hotel: accommodation and lobby bar -10% off. Discount valid for bookings by telephone or email.
- Grand Rose Spa Hotel: Sauna Center -20% off
- Health and spa packages at the SPAs –10% off
- Black Rose Pub – 10% off
- Sushi Time Restaurant -10% off
- Grand Rose SPA Hotel Rose restaurant -10% off
- Tallinn Viimsi SPA Hair Salon services -15% off
- Tallinn Viimsi SPA Health and Beauty Center products and services -20% off
- Grand Rose SPA Hotel SPA and Beauty Center sales products -10% off
- Grand Rose SPA Hotel treatments and beauty services -10% off
- Tallinn Viimsi SPA Hotel Free Time Center services – up to 35% off
- Tallinn Viimsi SPA Hotel: SPA 18+ entrance and services – 20% (do not include food and beverage)
- Excursions and trips arranged by the Tallinn Viimsi SPA Hotel -5% off
- “Ars Medica” private cosmetic surgery clinic –5% off (max. discount 63,91 euro)
- Tallinn Viimsi SPA Hotel opticians “Pere Optika” -10% off (frames + spectacle lenses)
- During using services of Tallinn Viimsi SPA Hotel 2 hours of childcare free of charge (children from 3 years)
- Tallinn Viimsi SPA restaurant: buffet –5% off, a la carte menu -10% off
- Children’s Centre Rõõmupisik cafe food and drink -10% off
NB: The discounts listed apply to standard prices only and cannot be used in conjunction with special offers!
- Personal seasonal offers, for loyalty card holders only
- Priority place on the waiting list
- Info about events and offers by e-mail
The Tallinn Viimsi Spa Hotel and the Grand Rose Spa Hotel have the right to make changes to the Loyalty Card Program and its terms and conditions.
For the Tallinn Viimsi SPA /Grand Rose SPA Hotel Loyalty Card.
For an application it is compulsory to add a photo!